Amidst complaints that Tesla owners leave their cars parked at super chargers for extended periods, leaving those that need to charge waiting for up to hours on end, Tesla has announced a new penalty for those that don’t follow the rules.
Last week Tesla announced a $0.40 per hour charge for those that leave their Model S or X at a super charger after it is completely charged. Tesla made a statement on their blog saying:
“We designed the Supercharger network to enable a seamless, enjoyable road trip experience. Therefore, we understand that it can be frustrating to arrive at a station only to discover fully charged Tesla cars occupying all the spots. To create a better experience for all owners, we’re introducing a fleet-wide idle fee that aims to increase Supercharger availability.
We envision a future where cars move themselves once fully charged, enhancing network efficiency and the customer experience even further. Until then, we ask that vehicles be moved from the Supercharger once fully charged. A customer would never leave a car parked by the pump at a gas station and the same thinking applies with Superchargers.
The Tesla app allows owners to remotely monitor their vehicle, alerting them when their charge is nearly complete and again once fully charged. For every additional minute a car remains connected to the Supercharger, it will incur a $0.40 idle fee. If the car is moved within 5 minutes, the fee is waived. To be clear, this change is purely about increasing customer happiness and we hope to never make any money from it.
We’re excited to increase availability during long distance travel and think this change will make the Supercharging experience far better for everyone.”
As the number of Model S and Xs continue to increase more charge stations are becoming busier. Tesla introduced the additional charge to help alleviate the issue and keep users rotating through their chargers. The charge will only be applied when a Model S or X reaches a full charge and is left at the charger after said time. Tesla says to use their mobile app to keep track of where your car is at in its charging stage and the fee will be waived if the car is moved within 5 minutes or reaching a full charge. Elon Musk has made an amendment that would allow customers to leave their vehicles charging if the charging station bays are mostly empty, and no additional charge would be enforced. This additional charge won’t prevent some users from keeping their vehicle at the station, but it should help keep cars rotating through Superchargers at a faster rate.